PRIVACY POLICY

At Panna Lab, we prioritize your privacy. This policy explains how we collect, use, and protect your personal information on our website (www.pannalab.com) and related platforms.

Information We May Collect

We collect personal information (e.g., name, email, phone number) when you interact with our site (e.g., creating an account or making a purchase). We also collect non-personal data like IP address and browser type through cookies to improve your experience.

How We Use Your Information

How We May Share Your Information

We may share your information with affiliates and service providers for purposes like order fulfillment, customer support, and marketing. We do not sell your data.

How You Manage Your Personal Information

You can manage your personal information, opt-out of marketing emails, or request data deletion by contacting us at pannalabofficial@gmail.com.

How We Protect Your Personal Information

We use encryption to protect your data but cannot guarantee 100% security over the Internet.

Disclaimer of Warranties

(A) The site is provided “as-is” and “with all faults,” with no warranties from Panna Lab.

(B) Panna Lab does not guarantee the site’s security, accuracy, completeness, or error-free operation, nor that it will meet your specific needs.

(C) You are responsible for the costs of repairing issues caused by viruses or harmful components, unless due to Panna Lab’s gross negligence or willful misconduct.

(D) Panna Lab makes no warranties about the accuracy, quality, or usefulness of the data or results you obtain from using the site.

(E) You use the site at your own risk, and Panna Lab and its affiliates are not liable for any issues or damages arising from your use.

Limitation of Liability

Panna Lab is not liable for indirect, special, incidental, or consequential damages (e.g., lost profits or goodwill), even if informed of the possibility. This includes claims from third parties. The limitations apply even if remedies fail.

Representations and Warranties

By using the site, you agree that this is a legally binding agreement and you will comply with all laws. You also confirm that you are authorized to act on behalf of any entity and will not impersonate others.

Indemnification

You agree to indemnify Panna Lab against any claims or expenses (including legal fees) arising from your use of the site or violations of the agreement.

Intellectual Property Ownership

All rights to the site’s content (text, images, software, etc.) belong to Panna Lab or its licensors. You may not modify, copy, or exploit any of these materials without permission.

Trademarks

Panna Lab’s name, logos, and site design are protected trademarks and cannot be used without written consent.

Account Access

You are responsible for your account details, including passwords, and must keep them secure. You’re liable for all activities associated with your account.

Use by Children

The site is for users aged 13 or older. Children under 13 need parental consent.

Payment Methods

You may pay for your orders with PayPal, Touch n’ Go, Bank Transfer or major credit cards issued in Malaysia. Currently, we accept Visa®, MasterCard®.

Updating this Privacy Policy

We reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time. You should check this page periodically for changes. Your continued use of this Site following the posting of changes to this Privacy Policy will be considered your consent to those changes.

Support and Contact

If you have questions regarding this Privacy Policy, please contact us at pannalabofficial@gmail.com

Effective Date: 11/11/2024